Health Club Front Desk
3.
5 Santa Rosa, CA Santa Rosa, CA Part-time Part-time $17.
06 - $18.
50 an hour $17.
06 - $18.
50 an hour About Us:
At Pyramid Global Hospitality, people come first.
As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing.
Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays.
In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide.
Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company! Location Description:
The Flamingo Resort & Spa is a mid-century marvel in The Valley of the Moon.
The buildings, rendered with natural materials and iconic angular silhouettes, are the work of master architect Homer A.
Rissman.
Set on a 10-acre campus, it is an incomparable property for both its city access and sense of complete retreat.
Overview:
Essential Job Functions:
Follow front desk policies and procedures as implemented and followed.
Covers shifts as needed Maintains professional and customer service knowledge by attending educational workshops; reviewing professional publications; and utilizing the club and spa.
Properly open and close health club each day according to Standard Operating Procedures.
Accurately book, change and cancel health club appointments.
Acknowledge and greet everyone who enters and leaves studio facilities.
Provide detailed descriptions of health club classes, packages, services, facility features and hours of operation.
Utilize computers with skill and proficiency.
Maintain a Front Desk Bank.
Answer the phone promptly and use the guest's name throughout the phone conversation.
Actively promote the treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
Maintain eye contact when addressing external and internal guests.
Handle guests' questions and concerns professionally and courteously.
Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction.
Maintain a clean; safe, fully stocked and well organized work area.
Develop ability to work without constant direct supervision and remain at assigned post for extended periods of time.
Maintain a positive attitude and contribute toward a quality work environment.
Assist in all areas of spa operation as requested by management.
Communicate to management any and all occurrences involving staff or guests in the health club that require attention.
Contributes to team effort by accomplishing related results as needed Other duties as assigned
Qualifications:
Qualifications:
Requirements are representative of minimum levels of knowledge, skills and /or abilities.
To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently, with or without reasonable accommodation.
Essential
Qualifications:
Strong interpersonal and communications skills, both verbal and written.
Previous customer service experience.
Punctuality and regular and reliable attendance.
Computer knowledge in Windows environment as well as prior experience with various PMS and POS systems.
Proven ability to provide high quality customer service.
Ability to multi-task, works independently and with a team, and performs detail-oriented functions.
Professional and enthusiastic attitude.
Ability to problem-solve, and make key decisions.
Availability to work some evenings, weekends and holidays as job dictates.
Professional and enthusiastic attitude Ability to problem-solve, and make key decisions Compensation Range:
The compensation for this position is $17.
06/Hr.
- $18.
50/Hr.
based on qualifications and experience.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
5 Santa Rosa, CA Santa Rosa, CA Part-time Part-time $17.
06 - $18.
50 an hour $17.
06 - $18.
50 an hour About Us:
At Pyramid Global Hospitality, people come first.
As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing.
Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays.
In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide.
Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company! Location Description:
The Flamingo Resort & Spa is a mid-century marvel in The Valley of the Moon.
The buildings, rendered with natural materials and iconic angular silhouettes, are the work of master architect Homer A.
Rissman.
Set on a 10-acre campus, it is an incomparable property for both its city access and sense of complete retreat.
Overview:
Essential Job Functions:
Follow front desk policies and procedures as implemented and followed.
Covers shifts as needed Maintains professional and customer service knowledge by attending educational workshops; reviewing professional publications; and utilizing the club and spa.
Properly open and close health club each day according to Standard Operating Procedures.
Accurately book, change and cancel health club appointments.
Acknowledge and greet everyone who enters and leaves studio facilities.
Provide detailed descriptions of health club classes, packages, services, facility features and hours of operation.
Utilize computers with skill and proficiency.
Maintain a Front Desk Bank.
Answer the phone promptly and use the guest's name throughout the phone conversation.
Actively promote the treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
Maintain eye contact when addressing external and internal guests.
Handle guests' questions and concerns professionally and courteously.
Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction.
Maintain a clean; safe, fully stocked and well organized work area.
Develop ability to work without constant direct supervision and remain at assigned post for extended periods of time.
Maintain a positive attitude and contribute toward a quality work environment.
Assist in all areas of spa operation as requested by management.
Communicate to management any and all occurrences involving staff or guests in the health club that require attention.
Contributes to team effort by accomplishing related results as needed Other duties as assigned
Qualifications:
Qualifications:
Requirements are representative of minimum levels of knowledge, skills and /or abilities.
To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently, with or without reasonable accommodation.
Essential
Qualifications:
Strong interpersonal and communications skills, both verbal and written.
Previous customer service experience.
Punctuality and regular and reliable attendance.
Computer knowledge in Windows environment as well as prior experience with various PMS and POS systems.
Proven ability to provide high quality customer service.
Ability to multi-task, works independently and with a team, and performs detail-oriented functions.
Professional and enthusiastic attitude.
Ability to problem-solve, and make key decisions.
Availability to work some evenings, weekends and holidays as job dictates.
Professional and enthusiastic attitude Ability to problem-solve, and make key decisions Compensation Range:
The compensation for this position is $17.
06/Hr.
- $18.
50/Hr.
based on qualifications and experience.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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