Customer Service Representative/Administrative Assistant
Santa Rosa, CA Santa Rosa, CA Full-time Full-time $21 - $22 an hour $21 - $22 an hour 16 hours ago 16 hours ago 16 hours ago About us Smiths Rent A Car is a small business in Santa Rosa, CA.
We are agile and innovative.
Our work environment includes:
Modern office setting Food provided
Job Description:
Customer Service Representative Duties:
- Respond to customer inquiries and provide assistance in a timely and professional manner - Handle customer complaints and resolve issues to ensure customer satisfaction - Process orders, returns, and exchanges accurately and efficiently - Maintain customer records and update information as needed - Collaborate with other departments to address customer needs and concerns - Provide product information and recommendations to customers - Follow company policies and procedures for customer service interactions Skills:
- Excellent communication skills, both verbal and written - Strong problem-solving abilities to address customer issues effectively - Ability to multitask and prioritize tasks in a fast-paced environment - Proficient in using computer systems and software for data entry and customer management - Attention to detail to ensure accuracy in order processing and record keeping - Empathy and patience when dealing with difficult or upset customers - Ability to work well in a team and collaborate with colleagues from different departments Note:
Previous experience in customer service or a related field is preferred but not required.
Training will be provided.
If you are passionate about providing exceptional customer service, have excellent communication skills, and enjoy working in a dynamic team environment, we would love to hear from you.
Apply today to join our team as a Customer Service Representative! Job Type:
Full-time Pay:
$21.
00 - $22.
00 per hour
Benefits:
401(k) matching Flexible schedule On-the-job training Work from home Experience level:
2 years Shift:
Day shift Weekly day range:
Monday to Friday Weekends as needed Work setting:
In-person Office Ability to commute/relocate:
Santa Rosa, CA 95407:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person Duties:
- Respond to customer inquiries and provide assistance in a timely and professional manner - Handle customer complaints and resolve issues to ensure customer satisfaction - Process orders, returns, and exchanges accurately and efficiently - Maintain customer records and update information as needed - Collaborate with other departments to address customer needs and concerns - Provide product information and recommendations to customers - Follow company policies and procedures for customer service interactions.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are agile and innovative.
Our work environment includes:
Modern office setting Food provided
Job Description:
Customer Service Representative Duties:
- Respond to customer inquiries and provide assistance in a timely and professional manner - Handle customer complaints and resolve issues to ensure customer satisfaction - Process orders, returns, and exchanges accurately and efficiently - Maintain customer records and update information as needed - Collaborate with other departments to address customer needs and concerns - Provide product information and recommendations to customers - Follow company policies and procedures for customer service interactions Skills:
- Excellent communication skills, both verbal and written - Strong problem-solving abilities to address customer issues effectively - Ability to multitask and prioritize tasks in a fast-paced environment - Proficient in using computer systems and software for data entry and customer management - Attention to detail to ensure accuracy in order processing and record keeping - Empathy and patience when dealing with difficult or upset customers - Ability to work well in a team and collaborate with colleagues from different departments Note:
Previous experience in customer service or a related field is preferred but not required.
Training will be provided.
If you are passionate about providing exceptional customer service, have excellent communication skills, and enjoy working in a dynamic team environment, we would love to hear from you.
Apply today to join our team as a Customer Service Representative! Job Type:
Full-time Pay:
$21.
00 - $22.
00 per hour
Benefits:
401(k) matching Flexible schedule On-the-job training Work from home Experience level:
2 years Shift:
Day shift Weekly day range:
Monday to Friday Weekends as needed Work setting:
In-person Office Ability to commute/relocate:
Santa Rosa, CA 95407:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person Duties:
- Respond to customer inquiries and provide assistance in a timely and professional manner - Handle customer complaints and resolve issues to ensure customer satisfaction - Process orders, returns, and exchanges accurately and efficiently - Maintain customer records and update information as needed - Collaborate with other departments to address customer needs and concerns - Provide product information and recommendations to customers - Follow company policies and procedures for customer service interactions.
Estimated Salary: $20 to $28 per hour based on qualifications.
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