Technical Field Service Representative Level I
Full-time 4 days ago Full Job Description Company West Coast Energy Systems Name Technical Field Service Representative Level I - Energy Systems - Santa Rosa, CA ($2,500 Sign-on Bonus) Req # 61863 Employment Type Full Time Shift 1st We are a team of hardworking builders and doers who share a passion for innovation and a desire to outpace others in our field.
We push boundaries and seek opportunities for our products and people to evolve.
As an inclusive workplace, we keep equity and respect at the forefront and empower employees to speak up, take accountability, and bring their best energy to work every day.
At Generac, we collaborate, share successes, and promote a drive to win while respecting others and supporting growth.
Energy Systems, a leading distributor of Generac power generation systems, has a well-established reputation for excellence in the industry of sales, service, training and rentals for our customers.
The Technical Field Service Representative Level I is responsible for providing on-site repair, equipment preventive maintenance and ability to assist with installation.
This position will require up to 50% travel.
This position reports to the Service Operations Manager.
Essential Duties:
Perform technical skills including but not limited to, mechanical, electrical, troubleshooting and repair of generators.
Provide emergency/unscheduled repairs of generators both during normal working hours and after-hours, weekends and holidays as directed Perform scheduled preventative maintenance service and/or repairs of generators Read and interpret operational manuals, electrical schematics, universal generator literature, and work orders to perform required maintenance and/or repairs Detect faulty operations, defective material and report them and any other unusual situations to the service manager in a timely manner Other duties as assigned Creating reports for all work performed in field servio.
The ability to communicate report findings through but not limited to phone calls, emails and in person communication MINIMUM
Qualifications:
High School Diploma 1 year of mechanical experience Motor Vehicle Record must be in good standing and comply with Company policy PREFERRED
Qualifications:
Associate degree in Electrical Engineering or equivalent schooling 2-3 year of Industrial experience KNOWLEDGE SKILLS AND ABILITIES Working knowledge of mechanical design, AC and DC circuitry, power generation, wiring schematics, and connection diagrams Working knowledge of Engine maintenance and troubleshooting of natural gas fuel systems.
Knowledge of power generation; light tower, pumps, and heating products Working knowledge of diesel or gaseous engines Moderate troubleshooting skills, the ability to make independent decisions, and work with minimal supervision.
Working knowledge of transfer switch operations Ability to get certified and maintain Generac certification in the air-cooled and protector series courses COMPENSATION:
Energy Systems is committed to fair and equitable compensation practices.
The hourly rate for this role based in Santa Rosa, CA is $25.
48 - $37.
98.
This compensation will ultimately be in line with the location in which the position is filled.
Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and geographic location.
This role is eligible for variable compensation including short term and long-term incentives.
PHYSICAL DEMANDS:
While performing the duties of this job, the employee is regularly required to stand.
The employee frequently is required to use hands to manipulate objects, tools, or controls; and talk and hear.
The employee is regularly required to walk; stoop; crouch; bend and reach above shoulders.
The employee must frequently lift and/or move up to 50 pounds unassisted and up to 100 pounds with assistance, waist high, up to 10 feet away.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception.
The employee must comply with the assigned location PPE requirements including but not limited to safety glasses, hearing protection, appropriate gloves, clothing, and shields for required tasks and closed toed or safety shoes as required by facility safety policies.
Great Reasons to work for Generac:
Competitive
Benefits:
Health, Dental, Vision, 401k and many more State-of-the-art facility with an onsite gym, walking trails, caf , free parking and many employee activities Scheduled events throughout the year that allow our employees, both current and retirees, to gather together and enjoy their time with their families and co-workers Pride! When a storm strikes, Generac employees always rise to the occasion.
Each time a storm hits, many employees volunteer their time with the customer support team or on the production line, while others go right into storm-affected areas to repair generators Make a positive impact.
Generac has always been community-minded and dedicated to giving back.
The company proudly offers a Volunteer Time Off program, inviting team members to participate in charitable volunteer opportunities on company time.
We believe in having fun.
From minor celebrations to major events, our employees balance their work by building a strong culture of teamwork and collaboration through a variety of occasions, including our Fun Days.
We're an inclusive company that celebrates differences and keeps equity and respect at the forefront.
We offer product loan and discount programs.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
We push boundaries and seek opportunities for our products and people to evolve.
As an inclusive workplace, we keep equity and respect at the forefront and empower employees to speak up, take accountability, and bring their best energy to work every day.
At Generac, we collaborate, share successes, and promote a drive to win while respecting others and supporting growth.
Energy Systems, a leading distributor of Generac power generation systems, has a well-established reputation for excellence in the industry of sales, service, training and rentals for our customers.
The Technical Field Service Representative Level I is responsible for providing on-site repair, equipment preventive maintenance and ability to assist with installation.
This position will require up to 50% travel.
This position reports to the Service Operations Manager.
Essential Duties:
Perform technical skills including but not limited to, mechanical, electrical, troubleshooting and repair of generators.
Provide emergency/unscheduled repairs of generators both during normal working hours and after-hours, weekends and holidays as directed Perform scheduled preventative maintenance service and/or repairs of generators Read and interpret operational manuals, electrical schematics, universal generator literature, and work orders to perform required maintenance and/or repairs Detect faulty operations, defective material and report them and any other unusual situations to the service manager in a timely manner Other duties as assigned Creating reports for all work performed in field servio.
The ability to communicate report findings through but not limited to phone calls, emails and in person communication MINIMUM
Qualifications:
High School Diploma 1 year of mechanical experience Motor Vehicle Record must be in good standing and comply with Company policy PREFERRED
Qualifications:
Associate degree in Electrical Engineering or equivalent schooling 2-3 year of Industrial experience KNOWLEDGE SKILLS AND ABILITIES Working knowledge of mechanical design, AC and DC circuitry, power generation, wiring schematics, and connection diagrams Working knowledge of Engine maintenance and troubleshooting of natural gas fuel systems.
Knowledge of power generation; light tower, pumps, and heating products Working knowledge of diesel or gaseous engines Moderate troubleshooting skills, the ability to make independent decisions, and work with minimal supervision.
Working knowledge of transfer switch operations Ability to get certified and maintain Generac certification in the air-cooled and protector series courses COMPENSATION:
Energy Systems is committed to fair and equitable compensation practices.
The hourly rate for this role based in Santa Rosa, CA is $25.
48 - $37.
98.
This compensation will ultimately be in line with the location in which the position is filled.
Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and geographic location.
This role is eligible for variable compensation including short term and long-term incentives.
PHYSICAL DEMANDS:
While performing the duties of this job, the employee is regularly required to stand.
The employee frequently is required to use hands to manipulate objects, tools, or controls; and talk and hear.
The employee is regularly required to walk; stoop; crouch; bend and reach above shoulders.
The employee must frequently lift and/or move up to 50 pounds unassisted and up to 100 pounds with assistance, waist high, up to 10 feet away.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception.
The employee must comply with the assigned location PPE requirements including but not limited to safety glasses, hearing protection, appropriate gloves, clothing, and shields for required tasks and closed toed or safety shoes as required by facility safety policies.
Great Reasons to work for Generac:
Competitive
Benefits:
Health, Dental, Vision, 401k and many more State-of-the-art facility with an onsite gym, walking trails, caf , free parking and many employee activities Scheduled events throughout the year that allow our employees, both current and retirees, to gather together and enjoy their time with their families and co-workers Pride! When a storm strikes, Generac employees always rise to the occasion.
Each time a storm hits, many employees volunteer their time with the customer support team or on the production line, while others go right into storm-affected areas to repair generators Make a positive impact.
Generac has always been community-minded and dedicated to giving back.
The company proudly offers a Volunteer Time Off program, inviting team members to participate in charitable volunteer opportunities on company time.
We believe in having fun.
From minor celebrations to major events, our employees balance their work by building a strong culture of teamwork and collaboration through a variety of occasions, including our Fun Days.
We're an inclusive company that celebrates differences and keeps equity and respect at the forefront.
We offer product loan and discount programs.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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